THIS SHIPPING INFO IS FOR BAKING SUPPLIES ONLY.
WE DO NOT OFFER SHIPPING FOR OUR DESSERTS/CAKES.
We are based in Maryland, USA. All orders will ship from this location.
We are excited to offer shipping within the US and internationally.
However, due to COVID-19, we are only shipping internationally to limited countries as the U.S. Postal Service has temporarily suspended the guarantee on International Mail Services in some countries.
For a current list of countries that we ship to, click here.
Please expect delays for all international orders as limited postal locations & staffing are effecting shipments.
ORDERING & SHIPPING PROCESSING TIME (US orders only):
WHEN WILL MY ORDER SHIP?
Once your order is placed, please allow 1-3 days for processing your order before it is shipped. All orders are hand packed by real humans and we will do our best to work as quickly and efficiently as possible to get every order out seamlessly.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Any orders placed on the weekends will not be processed until the following business day.
Depending on where you are located, shipping & processing times may vary:
US standard domestic orders: Allow 1-3 business days for processing time, 1-3 business days for shipping
International orders: Allow 3-5 business days for processing time, 6-10 business days for shipping
*Please be mindful* All orders are packed & shipped on business days only (Mondays-Fridays). This excludes weekends and major US holidays.
INTERNATIONAL SHIPPING TERMS & CONDITIONS:
Prices are shown is USD. For price conversions, we recommend using a currency converter.
Any import duties, taxes, customs or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
International shipments may require an additional 3-5 days for processing time prior to shipment.
WHAT SHIPPING PROVIDERS DO YOU USE?
All orders, both domestic and international, will ship with USPS.
DHL shipping is available by special requests. If you are placing an international order and would like a faster shipping, please contact us at email@example.com
Delivery delays can occasionally occur and Callie the baker Supply Co. cannot be held responsible. We will not be held responsible for lost, damaged, stolen, or delayed packages that may occur during delivery and refunds will not be provided for those packages.
PLEASE NOTE: For accurate shipping cost, please ensure that your correct 5-digit zip code is entered (no dash or additional 4-digits)
By making a purchase with us, you agree that you understand all of the above information.