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TERMS & CONDITIONS

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing the Callie the baker, LLC website, mobile or tablet application, or any other feature or other Callie the baker, LLC platform (collectively, "Our Website”), you agree to be bound by these terms and conditions ("Terms") and our Privacy Policy. If you do not accept all of these Terms, then you may not use Our Website. In these Terms, "we", "us",  and "our" refers to Callie the baker, LLC and calliethebaker.com and "you" and "your" refers to you, the user/visitor of Our Website. 

Callie the baker, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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We may modify these Terms for any reason—at any time—by posting a new version on Our Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes. If you object to any provision of these Terms or any subsequent modifications to these Terms or become dissatisfied with Our Website in any way, your only recourse is to immediately terminate use of Our Website.

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By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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TRADEMARKS: 

All trademarks, service marks, and branding of Callie the baker, LLC on the website are trademarks or registered trademarks of Callie the baker, LLC.

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ONLINE STORE TERMS:

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

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CONDITIONS OF USE/GENERAL CONDITIONS:

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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SHIPPING TERMS:

Shipping is based on the terms set out in our shipping policy and incorporated into these Conditions. 

 

We are based in Maryland, USA. All orders will ship from this location. 

We are excited to offer shipping within the US and internationally.

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ORDERING & SHIPPING PROCESSING TIME (US orders only):

WHEN WILL MY ORDER SHIP?

Once your order is placed, please allow 1-3 days for processing your order before it is shipped. All orders are hand packed by real humans and we will do our best to work as quickly and efficiently as possible to get every order out seamlessly. 

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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

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Any orders placed on the weekends will not be processed until the following business day.

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Depending on where you are located, shipping & processing times may vary:

  • US/domestic orders: Allow 1-3 business days for processing time & up to 5 business days for shipping

  • International orders: Allow 1-3 business days for processing time & up to 12 business days for shipping

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*Please be mindful* All orders are packed & shipped on business days only (Mondays-Fridays). This excludes weekends and major US holidays.

 

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INTERNATIONAL SHIPPING TERMS & CONDITIONS:

Prices are shown is USD. For price conversions, we recommend using a currency converter. 

Any import duties, taxes, customs or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

International shipments may require an additional 3-5 days for processing time prior to shipment.

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WHAT SHIPPING PROVIDERS DO YOU USE?

  • All orders, both domestic and international, will ship with USPS. 

  • DHL shipping is available by special requests. If you are placing an international order and would like another shipping option, please contact us at info@calliethebaker.com

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Delivery delays can occasionally occur and we (CTB LLC) have no control over the packages once they've left our possession. We cannot be held responsible for lost, damaged, stolen, or delayed packages that may occur during delivery. Refunds will not be provided.

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RETENTION OF RIGHT TO CHANGE OFFERING:

We may, without prior notice, change the services or products; stop providing the services or products, or any features of the services we offer; or create limits for the services or products. We may permanently or temporarily terminate or suspend access to the services or products without notice and liability for any reason, or for no reason.

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MODIFICATIONS TO SERVICES & PRICES:

Prices for our products and/or services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

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INDEMNIFICATION:

You agree to indemnify and hold Callie the baker, LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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LIMITATION OF LIABILITY:
To the maximum extent permitted by applicable law, in no event shall Callie the baker, LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Callie the baker, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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PREFERENCE OF LAW & DISPUTE RESOLUTION:

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the state of Maryland. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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FEEDBACK & SUGGESTIONS:

If you provide us with any suggestions, comments or other feedback relating to Our Products and/or Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights (“Feedback”), such Feedback shall be exclusively owned by Callie the baker, LLC. By providing such Feedback to Callie the baker, LLC, you acknowledge and agree that it may be used by Callie the baker, LLC in order to: (i) further develop, customize and improve Our Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalized Callie the baker, LLC-related notices and/or interview requests based on your feedback or otherwise, (iv) facilitate, sponsor and offer certain promotions, and monitor performance, (v) to create aggregated statistical data and other aggregated and/or inferred information, which We may use to provide and improve its services, (vi) to enhance Our data security and fraud prevention capabilities, and (vii) to comply with any applicable laws and regulations. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third party rights; (2) irrevocably assign to Callie the baker, LLC any right, title and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.

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CUSTOMER SUPPORT DETAILS & CONTACT INFO:

If you have any questions regarding these terms & conditions, please email us at info@calliethebaker.com

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